LFE Technology offers our customers a special membership program and monthly contracts to allow you to get even more savings.
Membership
Membership
(855) LFE-TECH | (818) 308-4357
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Home User Support
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$99 Annually
(more than 20% hourly discount)
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Business/Exchange User Support
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$199 Annually
$99 Per Satellite or Additional Location
(more than 15% hourly discount)
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Membership has several benefits!
Hourly Rates
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Hourly Rates
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Member
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Non-Member
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Home User
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$99
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$125
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Business/Exchange
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$125
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$150
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Monthly Maintenance Contracts*
· Discounted pricing: Hourly rates and Monthly Maintenance Contracts are discounted for all
members.
· Phone & E-Mail Support: Unlimited free email support and free phone support for the first
15 minutes of each call (Business Hours Only).
· First response priority: Members will receive remote, telephone, or on-location priority
scheduling and support over non-members.
· Access to information: Exclusive access to product bulletins, personal technology updates,
feature tutorials, and other information authored, edited or vetted by the company.
· Unlimited Referral Hours: Members will be rewarded with unlimited "1 Free Hour" gift
certificates (1 free hour for every paid referral!)
· Unlimited "Take Me Home" Bonus Hours: Business Members can use our services at their
home at the Home Member Rate (Exchange & VPN excluded).
· Unlimited "Take Me to Work" Bonus Hours: Home Members can use our services at their
work at the Business Member Rate (Exchange & VPN included).
· Home Members have their Credit Card processing fee waived (all others clients pay 3½%).
· Discounted or free products and services: As an add-on to other work being performed,
members get discounted or free products and services (as available).
· Access and personalization: LFE Technology member records ensures the customer will
receive support staff with direct knowledge of their inventory and service history.
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# Hours
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Discount
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3-7 Hours
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10%
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8-12 Hours
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15%
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13+ Hours
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20%
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*12 Month Service Agreement Required
**Per Hour - Billed Monthly on the 1st of Each Month
**Per Hour - Billed Monthly on the 1st of Each Month
Other Charges***
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After Hour & 911 Rates
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Member
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Non-Member
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Home User
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$25 additional per hour
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$50 additional per hour
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Business/Exchange
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$50 additional per hour
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$100 additional per hour
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Travel Fee (over 20 miles)
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$25 additional per visit
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$25 additional per visit
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***There Is A 1 Hour Minimum Charge For All On-Site Visits - There Is A 15% Restocking Fee On All Returned Products
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Our Work Area and Hours of Business
